Privacy Policy
Privacy Policy
Last updated: July 5, 2026
This Privacy Policy describes how Vitis 45 Select Imports, LLC (“Vitis 45 Select Imports,” “we,” “us,” or “our”) collects, uses, discloses, stores, and protects personal information when you visit, access, use, create an account, communicate with us, or make a purchase through our website or online store.
By using our website or services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you provide directly to us, information collected automatically when you use our website, and information received from service providers or third parties.
Information we collect may include:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment and transaction information
- Order history
- Account information
- Age-related confirmations or information needed to verify eligibility to purchase alcoholic beverages
- Communications with us
- Customer service inquiries
- Reviews, feedback, or other submissions
- Device information
- Browser information
- IP address
- Website usage information
- Cookie and tracking information
- Marketing preferences
We do not intend to collect personal information from anyone under the age of 21.
2. How We Use Information
We may use personal information to:
- Provide, operate, and improve our website and services
- Process, fulfill, ship, and deliver orders
- Process payments and refunds
- Verify order information, shipping information, payment information, and eligibility to purchase alcoholic beverages
- Communicate with you about orders, shipping, delivery, returns, refunds, account activity, and customer service matters
- Respond to questions, requests, and inquiries
- Provide marketing communications where permitted by law
- Personalize and improve your experience
- Prevent fraud, unauthorized transactions, abuse, and illegal activity
- Comply with legal, regulatory, licensing, tax, accounting, recordkeeping, and compliance obligations
- Enforce our Terms and Conditions and other policies
- Protect the rights, safety, property, and security of Vitis 45 Select Imports, our customers, Shopify, service providers, and others
3. Shopify and Service Providers
Our online store is powered by Shopify. Shopify provides ecommerce, hosting, checkout, payment, order, and related services that enable us to operate our website and sell products online.
Because our store is hosted by Shopify, information you provide through our website may be transmitted to and processed by Shopify, as well as by third-party service providers that help us operate our business.
We may share information with service providers that assist with:
- Website hosting and ecommerce functionality
- Payment processing
- Fraud prevention
- Order fulfillment
- Shipping and delivery
- Age verification or compliance support
- Email and SMS communications
- Customer service
- Marketing and advertising
- Analytics and reporting
- Security and technical support
- Legal, tax, accounting, and compliance services
These service providers may access personal information only as needed to perform services for us or as otherwise permitted by law.
4. Cookies and Tracking Technologies
We and our service providers may use cookies, pixels, tags, scripts, analytics tools, and similar technologies to operate our website, remember preferences, understand how visitors use the website, improve functionality, provide relevant marketing, and measure performance.
You may be able to adjust your browser settings to refuse or limit cookies. If you disable cookies, some parts of the website may not function properly.
5. Marketing Communications
If you sign up for marketing communications, we may use your contact information to send you updates, offers, product information, event information, and other marketing messages.
You may unsubscribe from marketing emails by using the unsubscribe link included in those emails. You may opt out of SMS marketing by following the instructions provided in the SMS message.
Even if you opt out of marketing communications, we may still send transactional or service-related communications, such as order confirmations, shipping updates, customer service responses, legal notices, or policy updates.
6. Disclosure of Information
We may disclose personal information:
- To Shopify and other service providers that help operate our website and business
- To payment processors, shipping carriers, fulfillment providers, and compliance vendors
- To comply with laws, regulations, subpoenas, court orders, legal processes, licensing requirements, tax obligations, or government requests
- To protect our rights, property, safety, customers, service providers, or others
- To prevent fraud, unauthorized transactions, illegal activity, or violations of our policies
- In connection with a business transaction, such as a merger, acquisition, sale of assets, financing, restructuring, or transfer of business operations
- With your consent or as otherwise disclosed at the time of collection
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, completing transactions, maintaining business records, complying with legal and regulatory obligations, resolving disputes, preventing fraud, and enforcing our policies.
Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal, tax, accounting, licensing, or compliance requirements.
8. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security of personal information.
You are responsible for maintaining the confidentiality of your account credentials and for restricting access to devices used to access your account.
9. Your Privacy Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, which may include the right to request access, correction, deletion, portability, restriction, objection, or information about certain uses or disclosures of your personal information.
To submit a privacy request, contact us at [email protected]. We may need to verify your identity before processing your request.
Some privacy rights may be limited by law. For example, we may retain information where required or permitted for legal compliance, tax, accounting, licensing, security, fraud prevention, dispute resolution, or policy enforcement.
10. Children and Minors
Our website and services are intended for persons who are at least 21 years of age. We do not knowingly collect personal information from children or persons under 21. If we learn that we have collected personal information from a person under 21, we may delete the information and take steps to restrict access or cancel orders as appropriate.
11. Third-Party Links
Our website may contain links to third-party websites, services, or content. We are not responsible for the privacy practices, security, content, or policies of third parties. You should review the privacy policies of third-party websites and services before providing personal information to them.
12. International Data Transfers
Our website, Shopify, and service providers may process and store information in the United States, Canada, or other jurisdictions. These jurisdictions may have data protection laws that differ from those in your location.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Your continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.
14. Contact Information
Questions or requests about this Privacy Policy should be sent to:
Vitis 45 Select Imports
Email: [email protected]